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Return Policy and Guarantees
 | Electric Shaver Service will fully refund or exchange most items within 30 days of receipt.
| | 10 Days from date merchandise was received
Refunds or exchange is available on these products:
Replacement parts to include foils, screens, heads, cutters, blades, batteries, circuit boards, circuit board components and motors.
| | 30 Days from date merchandise was received
Refunds or exchange is available on the remainder of our merchandise.
Exceptions
Once the package has been opened, Norelco and Braun shavers & trimmers must be returned to their respective companies, return information is included with the instructions. Norelco has a 60 day while Braun has a 30 day from date of purchase guarantee. Be sure to keep your invoice.
| | Shipping and handling charges for shipment to the customer and returns to Electric Shaver Service are not refundable, unless we made a mistake or shipment in error.
| | There is a $5.00 restocking fee on all returns that were originally shipped with no shipping charge unless defective. There is no restocking fee if you paid for shipping on the original order.
| | All returns must be accompanied by a return merchandise authorization number (RMA#) and a copy of the original invoice. Call 1-888-476-1785 or email sales@electricshaver.com to receive an RMA number.
Return to:
Electric Shaver Service
Returns Dept RMA# (enter RMA # Here)
315 South 11th Street
Lincoln, NE 68508
| | All items returned must include original packaging, instruction manuals and accessories.
| | All replacement parts except replacement heads* and electronic parts* have a 90 day guarantee.
| | Labor and all parts except replacement heads* installed by us have a 90 day guarantee. |
*Replacement heads and electronic parts are guaranteed for 10 days replacement heads includes foils, screens, heads, cutters and blades.
Electronic parts includes batteries, circuit boards, circuit board components and motors.
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